# Logs Collection

This guide provides instructions for IT administrators on collecting NVIDIA Run:ai logs for support, including prerequisites, CLI commands, and log file retrieval. It also covers enabling verbose logging for Prometheus and the NVIDIA Run:ai Scheduler.

## Collect Logs to Send to Support

To collect NVIDIA Run:ai logs, follow these steps:

### Prerequisites

Ensure that you have administrator-level access to the Kubernetes cluster where NVIDIA Run:ai is installed.

## Logs Verbosity

Increase log verbosity to capture more detailed information, providing deeper insights into system behavior and make it easier to identify and resolve issues.

### Prerequisites

Before you begin, ensure you have the following:

* Access to the Kubernetes cluster where NVIDIA Run:ai is installed
  * Including [necessary permissions](/multi-tenant/infrastructure-setup/authentication-and-authorization/roles.md) to view and modify configurations.
* kubectl installed and configured:
  * The Kubernetes command-line tool, `kubectl`, must be installed and configured to interact with the cluster.
  * Sufficient privileges to edit configurations and view logs.
* Monitoring Disk Space
  * When enabling verbose logging, ensure adequate disk space to handle the increased log output, especially when enabling debug or high verbosity levels.

### Adding Verbosity

<details>

<summary>Adding verbosity to Prometheus</summary>

To increase the logging verbosity for Prometheus, follow these steps:

1. Edit the `RunaiConfig` to adjust Prometheus log levels. Copy the following command to your terminal:

   ```bash
   kubectl edit runaiconfig runai -n runai
   ```
2. In the configuration file that opens, add or modify the following section to set the log level to `debug`:

   ```bash
   spec:
     prometheus:
       spec:
         logLevel: debug
   ```
3. Save the changes. To view the Prometheus logs with the new verbosity level, run:

   ```bash
   kubectl logs -n runai prometheus-runai-0 
   ```

   This command streams the last 100 lines of logs from Prometheus, providing detailed information useful for debu

</details>

<details>

<summary>Adding verbosity to the Scheduler</summary>

To enable extended logging for the NVIDIA Run:ai scheduler:

1. Edit the `RunaiConfig` to adjust scheduler verbosity:

   ```bash
   kubectl edit runaiconfig runai -n runai
   ```
2. Add or modify the following section under the scheduler settings:

   ```bash
   runai-scheduler:
     args:
       verbosity: 6
   ```

   This increases the verbosity level of the scheduler logs to provide more detailed output.

**Warning:** Enabling verbose logging can significantly increase disk space usage. Monitor your storage capacity and adjust the verbosity level as necessary.

</details>


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