Product Support Policy
The product support levels for the NVIDIA Run:ai software are as follows:
Full support
V
V
Extended support
V
-
End of support
-
-
Full support period: 12 months from the release date of a Major Version.
Extended support period: 6 months after the end of the full support period.
End of support: 18 months from the release date of a Major Version
For specific versions, see Product version lifecycle.
Notes:
NVIDIA Run:ai may extend the support periods and/or otherwise amend this Product Support Levels Policy from time to time at its own discretion.
Versioning: NVIDIA Run:ai versioning follows Semantic Version (SemVer) numbering scheme, “Ma.Mi.Pa”, where:
Ma.Mi is a major version that contains new features, bug fixes and security updates (“Major Version”).
Pa is a patch level version that is focused on bug fixes and security updates. NVIDIA Run:ai version release dates are listed in the NVIDIA Run:ai product documentation.
Critical Bug: a bug that represents a severity 1 support ticket, as listed in the NVIDIA Run:ai support agreement. Important bug: a bug that represents a severity 1 or severity 2 support ticket, as listed in the NVIDIA Run:ai support agreement.
Run:ai is built from 3 components: NVIDIA Run:ai Control Plane, NVIDIA Run:ai Cluster and NVIDIA Run:ai Command Line Inference (CLI). For full details about NVIDIA Run:ai system components see System components.
NVIDIA Run:ai Control Plane, NVIDIA Run:ai Cluster & NVIDIA Run:ai CLI are always released together with the same version number.
A supported NVIDIA Run:ai environment is built from:
NVIDIA Run:ai Control Plane of a version equal to or greater than the versions of each of the NVIDIA Run:ai Clusters.
NVIDIA Run:ai CLI of a version equal to the version on the NVIDIA Run:ai Cluster.
From time to time, NVIDIA Run:ai may provide API deprecation notices under the product documentation of the applicable NVIDIA Run:ai version. For full details about NVIDIA Run:ai API deprecation notice and support policy see: NVIDIA Run:ai API policy.
Last update: Aug 6 2024
Last updated